Privacy Policy

Effective Date: September 11, 2024

Balboa Senior Living (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, balboaseniorliving.com (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you visit our Site, including but not limited to:

Personal Identification Information: Name, email address, phone number, address, etc.
Non-Personal Identification Information: IP address, browser type, device type, and other technical information.
Cookies and Usage Data: Information collected through cookies and similar tracking technologies to analyze usage patterns and enhance user experience.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To respond to inquiries, fulfill requests, and offer customer support.
To improve our website and enhance user experience.
To send periodic emails or newsletters (if you have opted in).
To monitor and analyze trends, usage, and activities on our Site.
To comply with legal obligations and protect the rights, safety, or property of Balboa Senior Living.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share information with third-party vendors who assist us in operating our website, conducting our business, or providing services to you.
Legal Compliance: We may disclose your information if required by law, or to respond to a subpoena, court order, or other governmental request.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring company.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files placed on your device that help us recognize you and enhance the functionality of our Site. You may choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our Site.

5. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Balboa Senior Living. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

6. Data Security

We take reasonable measures to protect the security of your personal information and ensure that your data is handled securely. However, no transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have unintentionally collected information from a child under 13, please contact us, and we will take appropriate steps to delete the information.

8. Your Privacy Rights

Depending on your location, you may have certain privacy rights under local laws. These rights may include:

The right to access, correct, or delete your personal information.
The right to object to or restrict certain data processing.
The right to withdraw consent where we rely on consent to process your personal information.

To exercise these rights, please contact us at the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Balboa Senior Living
11661 Balboa Blvd Granada Hills, CA 91344
Phone: (818) 900-6322
Email: info@balboaseniorliving.com